This moneymaker might scare ya!

Taking the red-eye from California and not getting back to Atlanta until 5:00am and then having your kids come over at 9:45am is not a good idea!. Man, oh man am I one tired hombre. But, as the saying goes, it is what it is.

Today, we're going to conclude our five part series about How To Keep Your Clients Coming Back And Spending Their Money With You...Forever. This is a key strategy that you want to employ right away.

5. Ask your clients for feedback on your performance.

The best way to continually improve is to send out Client Feedback forms every six to12 months. For the most useful feedback, simply ask these questions . . .

• How can we improve our service to you?


• What else can we do to help you in your business?


• What do you like the best about our service­?


• What do you like the least?

These answers will help you focus on areas of interest to your clients and give you valuable feedback on what you should be doing to improve your service. Remember, client perception is a reality. You may think you’re doing a great job. However, if your clients don’t agree, you’ll have to change or you will lose them.

Here’s some more interesting information on customer service feedback:

1. The average business never hears from 96 percent of its unhappy customers. The customers simply never come back.
   


2. The average customer who has had a problem tells nine or 10 people about it. One in five unhappy customers will tell 20 people.
   


3. Statistics show that for every customer who complains about a problem, there are 26 other customers with the same problem. And of the customers who verbalize a complaint, over 75 percent will keep doing business with you if you solve it for them. This percentage goes up to an amazing 95 percent if you solve the problem quickly!
   
4. The customers who had a problem that you solved quickly will also become advocates for your business. They’ll immediately tell an average of five people about you.

If that's not incentive for getting feedback from your clients then I don't know what is!

Have a great weekend!

Kick butt, make mucho dee-nero!

~Dave Dee

P.S. A whole bunch of smart folks decided to take advantage of the following offer and will be getting a special MP3 from me on Monday. This offer is only good until Sunday because we want to send out the Mp3s all at one time. I'm tellin' ya, this will be one of the best investments you'll make all year.

Here's the original email for your convenience:

-----

I'm taking a big risk here...a BIG risk.

I want you to go and buy a product that has nothing to do with marketing...and everything to do with marketing. Some people, especially some women, will find this truly offensive.

The product is not mine, I don't need it but I bought it for a specific purpose, which I'll explain to you in a minute. So what is this about?

How to pick up women. Yep, you read that correct. It's about how to seduce women.

If you're still with me...let me explain why I want you to check out this site and buy the front end produt.

In a nutshell, the person who runs this site is one of the most brilliant and innovative marketers in the world. You will get a masters level education by going through his sales process and investing in his first product. (It's cheap...less than twenty bucks.)

In full disclosure, I get an affiliate commission when you buy his product. BUT here's what I'm going to do...

Everyone who buys the product will receive an MP3 from me where I will dissect his marketing process and reveal inside secrets that YOU can apply to YOUR business. This is MP3 is worth way more than the commission I get a TON more than the $19.95 you're going to pay to buy his product. If I was going to sell this MP3, it would go for at LEAST $39.00.

Here's how this works:

1. Go to www.davedee.com/dating.html
2. Opt in. (You can opt out at any time)
3. Buy the product.
4. Forward a copy of your email receipt to me at: david@davedee.com

That's it! You will receive your MP3 on Moday, February 11th.

You're going to learn a lot by going through this process and even more when you listen to my MP3. It's gonna make you more dee-nero!

Go to http://www.davedee.com/dating.html